Privacy Policy

Texas House Advisors LLC ("Texas House Advisors," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit TexasHouseAdvisors.com, submit a property inquiry or cash-offer request, communicate with us, or otherwise interact with our services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide Directly

When you complete a form, request a cash offer, contact us, or otherwise communicate with us, you may provide information including:

• Your name
• Email address
• Telephone number
• Property address
• City, state, ZIP code, and county
• Information about a property you own or are considering selling
• Property characteristics, condition, occupancy, or ownership information
• Your preferred timeline for selling
• Information you provide during telephone calls, emails, text messages, or other communications
• Any other information you voluntarily provide to us

Information Collected Automatically

When you visit our website, we or service providers acting on our behalf may automatically collect certain technical and usage information, including:

• Internet Protocol (IP) address
• Browser type
• Device type
• Operating system
• Referring website or source
• Pages viewed
• Date and time of visits
• Website interactions
• Advertising campaign and referral information
• Approximate location derived from an IP address
• Cookie identifiers and similar online identifiers

We may collect this information through cookies, pixels, tags, analytics tools, and similar technologies.

2. How We Use Information

We may use information we collect to:

• Respond to property inquiries and cash-offer requests
• Evaluate properties and potential real estate transactions
• Communicate with homeowners about their property or request
• Schedule appointments and property visits
• Provide information about available home-selling options
• Make or discuss potential purchase offers
• Provide real estate-related services
• Provide customer service and respond to questions
• Send transactional or informational communications when appropriate
• Send marketing communications when the recipient has provided the applicable consent
• Operate, maintain, secure, and improve our website and services
• Understand how visitors use our website
• Measure the effectiveness of our marketing and advertising
• Display or help facilitate relevant advertising
• Prevent fraud, misuse, or security incidents
• Comply with applicable legal requirements
• Establish, exercise, or defend legal rights

We will use personal information only for purposes that are reasonably related to the purposes described in this Privacy Policy or as otherwise permitted by law.

3. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies to operate the website, understand website usage, measure advertising performance, and improve our marketing.

These technologies may collect information such as your IP address, browser information, device information, pages viewed, referring source, website interactions, and online identifiers.

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.

4. Analytics, Meta Pixel, Google Ads, and Remarketing

We may use third-party analytics and advertising technologies, including services provided by companies such as Google and Meta.

These technologies may include:

• Google Analytics
• Google Ads conversion tracking
• Google Ads remarketing or retargeting technologies
• Meta Pixel
• Meta advertising measurement and remarketing technologies

These services may use cookies, pixels, tags, or similar technologies to collect information about visits and interactions with our website. This information may be used to:

• Measure website traffic and performance
• Understand how visitors interact with our website
• Measure advertising campaign effectiveness
• Create audiences based on website activity
• Display advertisements to previous website visitors on other websites or platforms
• Limit or measure advertising frequency

Advertising and analytics providers may process information collected through these technologies according to their own privacy policies and terms.

We recommend reviewing the privacy and advertising settings offered directly by Google, Meta, your browser, and your device to manage personalized advertising preferences.

5. Disclosure of Information

We may disclose personal information to service providers that perform services on our behalf, including providers that support:

• Website hosting and maintenance
• Customer relationship management systems
• Email and SMS delivery
• Cloud storage
• Data security
• Customer support
• Business operations
• Analytics and website measurement

These service providers may process information only as reasonably necessary to perform services on our behalf and subject to applicable contractual and legal requirements.

We may also disclose information when reasonably necessary to:

• Professional advisors, including attorneys and accountants
• Title companies and escrow providers involved in a potential transaction
• Contractors or service providers assisting with a transaction at your direction or as reasonably necessary
• Government agencies, regulators, law enforcement, or courts when required by law
• Protect our rights, property, customers, or others
• Investigate or prevent fraud, security incidents, or illegal activity
• Complete a business transaction such as a merger, acquisition, financing, or transfer of business assets, subject to applicable law

Mobile Information and SMS Consent

SMS consent is specific to Texas House Advisors LLC and will be used only in accordance with the consent provided by the individual.

6. SMS and Text Messaging Privacy

Texas House Advisors LLC sends text messages only in accordance with the consent provided by the recipient and other applicable legal requirements.

Where SMS consent is collected through our website, users may be presented with separate and optional consent choices for transactional or informational messages and marketing or promotional messages.

SMS consent checkboxes are not preselected, and consent to receive text messages is not required to submit a property inquiry or request a cash offer.

Depending on the consent provided, text messages may include:

• Cash-offer request updates
• Property inquiry follow-ups
• Appointment confirmations and reminders
• Service-related communications
• Information regarding home-selling options
• Marketing or promotional communications related to Texas House Advisors LLC services

Message frequency varies. Message and data rates may apply.

Recipients may reply STOP to opt out of applicable text messages or HELP for assistance.

Providing a telephone number by itself does not constitute consent to receive marketing text messages.

7. Email Communications

When you voluntarily provide your email address, we may use it to respond to inquiries, provide requested information, communicate regarding your property, or send other communications permitted by law.

You may unsubscribe from promotional emails by using the unsubscribe instructions provided in the email or by contacting us.

8. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have rights regarding your personal information.

These rights may include the ability to request that we:

• Confirm whether we process personal information about you
• Provide access to certain personal information
• Correct inaccurate personal information
• Delete certain personal information
• Provide a portable copy of certain personal information
• Opt you out of certain targeted advertising activities
• Honor other privacy rights provided by applicable law

You may submit a privacy request using the contact information in the Contact Us section below.

We may need to verify your identity before processing certain requests.

If we deny a privacy request and applicable law gives you the right to appeal, you may submit an appeal by contacting us using the same contact information and stating that you are requesting an appeal of a privacy decision.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

9. Targeted Advertising Choices

We may use cookies and similar technologies to support advertising based on interactions with our website.

Where required by applicable law, you may request to opt out of the processing of your personal information for targeted advertising by contacting us using the information listed below.

You may also be able to manage advertising preferences directly through:

• Your browser's privacy and cookie settings
• Your device's advertising settings
• Google advertising preferences
• Meta advertising preferences

Opting out of personalized advertising generally does not prevent you from seeing advertisements. Instead, the advertisements you see may be less personalized.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Responding to inquiries
• Evaluating or completing transactions
• Maintaining business and transaction records
• Providing services
• Managing communications and consent records
• Complying with legal and regulatory obligations
• Resolving disputes
• Preventing fraud
• Enforcing agreements

Retention periods may vary depending on the type of information and the reason it was collected.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted to or stored by us.

12. Children's Privacy

Our website and services are intended for adults and are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 through our website. If we become aware that we have collected such information without appropriate authorization, we will take reasonable steps to delete it.

13. Third-Party Websites

Our website may contain links to websites or services operated by other organizations.

We are not responsible for the privacy practices, security, or content of websites that we do not control. We encourage you to review the privacy policies of other websites before providing them with personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

Your continued use of our website after an updated Privacy Policy is posted is subject to the updated policy.

15. Contact Us

For questions about this Privacy Policy, our privacy practices, or to submit a privacy request, contact: